Today

Thursday, July 30 — here's what needs you
Due Today
5
tasks on your plate
Overdue
2
needs attention
Replies to Handle
3
2 look hot
Meetings Today
1
3:00 PM discovery call

Your Tasks + Add task

Overdue
Follow up with Maria Bennett
Northgate Logistics · Deal in Replied
Yesterday
Send proposal to David Lin
Harbor Health · Deal in Meeting
2 days ago
Due today
Call Greg Halloran about the quote
Summit CPA · Deal in Proposal
Today
Prep discovery call — Jenna Wu
Cascade Law Group · Deal in Good Fit
3:00 PM
Final review — August newsletter
742 subscribers · sends Aug 1
Today
Upcoming
Check in on Rachel Okafor onboarding
BrightPath Financial · new client
Tomorrow
Renewal outreach — Riverside School District
Contract renews Sep 15
In 3 days

Replies Waiting

Tom Sanders · Apex Mfg
"Interested — what's pricing?"
2h ago
Paul Mercer · Mercer Dental
"Not now, maybe revisit Q4"
1d ago
in
Dana Reyes · Coastal Realty
"Can you send a proposal?"
1d ago

Today's Schedule

Discovery call — Jenna Wu
Cascade Law Group
3:00 PM
Newsletter final review
Internal block
4:30 PM
Total Contacts
1,284
▲ 6.2% this month
Active Subscribers
742
▲ 23 new this week
Emails Sent (30d)
3,610
2 campaigns · 4 newsletters
Avg Open Rate
41.8%
▲ 3.1 pts vs last month

Upcoming Schedule View calendar →

August Newsletter — "Cyber Hygiene Checklist"
742 subscribers · Newsletter
Scheduled
Aug 1, 9:00 AM
in
"3 signs your backups aren't actually working"
LinkedIn · Company page
Scheduled
Aug 1, 11:00 AM
f
Managed IT — client spotlight post
Facebook · Business page
Scheduled
Aug 2, 1:00 PM
Cold outreach — Batch 3 (Manufacturing)
180 recipients · Campaign
Draft
Not scheduled

Recent Engagement

July Newsletter
Sent Jul 25 · 738 delivered
46% open
12% click
Cold Batch 2 — Healthcare
Sent Jul 18 · 210 delivered
31% open
7 replies
LinkedIn — "Ransomware costs"
Posted Jul 22
1,940 views
38 reactions
Facebook — Team photo
Posted Jul 20
610 reach
24 likes

Needs Attention

14 contacts bounced in last campaign
Review & move to suppression list
in
LinkedIn token expires in 6 days
Reconnect to keep posts flowing

List Growth — Last 6 Months

Feb
Mar
Apr
May
Jun
Jul

Where your deals come from — Source Attribution Last 90 days

SourceLeadsMeetingsWonPipeline influenced
Website form3893$4,900/mo
Referral1253$5,100/mo
LinkedIn2462$3,400/mo
Cold email6171$2,400/mo
Newsletter921$900/mo

Every contact and deal is tagged with its source, so you can see which marketing actually turns into signed MRR — not just clicks.

All 1,284
Cold Leads 498
Subscribers 742
Clients 44
NameCompanyTagsListLast EngagedStatus
MB
Maria Bennett
m.bennett@northgate.com
Northgate LogisticsCold LeadManufacturingBatch 3Opened Jul 18Engaged
DL
David Lin
dlin@harborhealth.org
Harbor HealthSubscriberHealthcareNewsletterClicked Jul 25Engaged
RK
Rachel Okafor
rachel@brightpath.io
BrightPath FinancialClientClientsReplied Jul 12Client
TS
Tom Sanders
tsanders@apexmfg.com
Apex ManufacturingCold LeadBatch 3New
JW
Jenna Wu
jwu@cascadelaw.com
Cascade Law GroupSubscriberLegalNewsletterOpened Jul 25Engaged
PM
Paul Mercer
paul@mercerdental.com
Mercer DentalCold LeadHealthcareBatch 2BouncedReview
AC
Ana Castro
acastro@riverside.k12
Riverside School DistrictClientEducationClientsOpened Jul 25Client
GH
Greg Halloran
greg@summitcpa.com
Summit CPASubscriberNewsletterClicked Jun 30Warm
View
My Pipeline$9,050 open · 7 deals
NEW1
Kyle Foster
Meridian Realty
Send intro email
$750/mo
REPLIED1
Maria Bennett
Northgate Logistics
Book discovery call
$1,500/mo
GOOD FIT1
Jenna Wu
Cascade Law Group
Schedule assessment
$1,100/mo
MEETING1
David Lin
Harbor Health
Demo — Fri 2:00 PM
$2,400/mo
PROPOSAL2
Brenda Wade
The Brenda Wade Group
+ set next step
$1,200/mo
Greg Halloran
Summit CPA
Follow up on quote
$800/mo
NEGOTIATION1
Paul Mercer
Mercer Dental
Adjust scope & terms
$1,300/mo
WON1
Rachel Okafor
BrightPath Financial
Onboarding kickoff
$1,900/mo
LOST / INACTIVE1
Aaron Cole
Delta Freight
Revisit Q4
$1,000/mo
⚑ Went with a competitor
✉ In Keep-in-Touch campaign

Tip: drag a card between stages and the pipeline total updates automatically. Drop a deal into Lost / Inactive and it's auto-enrolled in your Keep-in-Touch email campaign to stay top-of-mind for a future revisit.

DealCompanyStageValueNext Step
Kyle FosterMeridian RealtyNew$750/moSend intro email
Maria BennettNorthgate LogisticsReplied$1,500/moBook discovery call
Jenna WuCascade Law GroupGood Fit$1,100/moSchedule assessment
David LinHarbor HealthMeeting$2,400/moDemo — Fri 2:00 PM
Brenda WadeThe Brenda Wade GroupProposal$1,200/moSet next step
Greg HalloranSummit CPAProposal$800/moFollow up on quote
Paul MercerMercer DentalNegotiation$1,300/moAdjust scope & terms
Rachel OkaforBrightPath FinancialWon$1,900/moOnboarding kickoff
Aaron ColeDelta FreightLost / Inactive$1,000/moKeep-in-Touch nurture · revisit Q4
Active Clients
44
▲ 2 this quarter
Monthly Recurring Revenue
$61,200
▲ $3,800 vs last qtr
Renewals — Next 90 Days
6
$14,600 MRR up for renewal
At Risk
2
watch these closely
🔁
When a deal is marked Won, it becomes a client here automatically — with its MRR and a renewal date. You'll get a task 60–90 days before each renewal so nothing lapses.

Clients Sorted by renewal date

ClientMRRSinceRenewsHealthNext action
Riverside School District$3,200Aug 2024Sep 15 · 47 daysHealthyRenewal outreach
Summit CPA$8002023Oct 2026At riskCheck-in — 2 tickets escalated
Apex Manufacturing$2,6002025Nov 2026Healthy
Coastal Realty$1,4002025Jan 2027HealthyUpsell: backup add-on
BrightPath Financial$1,900Jul 2026Jul 2027OnboardingKickoff call
Harbor Health$2,4002024Feb 2027HealthyQBR scheduled
Campaigns
Newsletters
Templates
Lists & Segments
🛡
Deliverability guardrails are on. Cold sends are throttled, every email carries a one-click unsubscribe, and bounced/complained addresses auto-move to suppression — protecting your sending domain's reputation.

New Cold Campaign

Audience
Content
3
Review & Test
4
Schedule
✨ AI drafted a cold email — tuned for manufacturing prospects
Subject: Quick question about Northgate's backups
Hi Maria — noticed Northgate runs a lean IT setup. Most manufacturers we work with are one failed backup away from a bad week. We do a free 15-minute resilience check — worth a look? — Jason, Coast2Coast MSP
Subject: Is your shop floor covered if IT goes down?
Hi Maria — a single day of downtime on the floor costs more than a year of managed IT. We keep manufacturers running with proactive monitoring & tested backups. Open to a quick chat? — Jason

All Campaigns + New campaign

CampaignAudienceRecipientsOpenClickStatus
Cold Outreach — ManufacturingBatch 3180Draft
Cold Outreach — HealthcareBatch 221031%7%Sent
Re-engage dormant leadsNo open in 90d320Scheduled
Cold Outreach — Legal firmsBatch 114528%5%Sent
Keep-in-Touch Nurture AutomatedLost / Inactive1Active

📅 Weekly Newsletter

Every Tuesday, 9:00 AM · 742 subscribers

Active cadence

Next: Aug 5 — "Password manager rollout tips". Auto-drafts from your template 3 days before send for review.

🗓 Monthly Newsletter

1st business day · 742 subscribers

Scheduled

Next: Aug 1 — "Cyber Hygiene Checklist". A recap of tips, a client win, and one CTA.

Recent Newsletters

IssueSentDeliveredOpenClickUnsub
July Monthly — "Summer travel & security"Jul 2573846%12%3
Weekly — "MFA everywhere"Jul 2274044%9%1
Weekly — "Phishing red flags"Jul 1573548%14%2
Monthly Newsletter
Branded header, 3 tips, client win
Cold Intro — Short
3-sentence value + soft CTA
Follow-up #2
Gentle bump, case study link
Weekly Tip
Single security tip, minimal
Client Win Spotlight
Story-format, testimonial pull
+ New template

Lists & Segments + New segment

NameTypeContactsUsed for
Newsletter SubscribersOpt-in742Weekly & Monthly
Cold — ManufacturingCold180Batch 3
Cold — HealthcareCold210Batch 2 (sent)
Dormant (no open 90d)Auto320Re-engagement
Lost / Inactive — Keep in TouchAuto-enroll1Keep-in-Touch nurture
Suppression listSystem61Never contacted
Calendar
Composer
Queue
August 2026
LinkedIn Facebook Email
Sun
Mon
Tue
Wed
Thu
Fri
Sat
27
28
29
30
31
1
Newsletter
Backups post
2
Client spotlight
3
4
MFA tip
5
Weekly news
Team post
6
7
Case study
8
9
10
11
Ransomware
Tip graphic
12
Weekly news
13
14
Hiring post
15
16
inLinkedIn
fFacebook
✨ AI drafted 2 options — click one to use it
Hook + list: "Most small businesses think they're backed up — until they're not. 3 ways that assumption quietly fails…"
Story angle: "A local firm called us after a ransomware scare. Their backups hadn't run in 4 months…"
Coast2Coast MSP
Promoted · Just now
3 signs your backups aren't actually working 👇

1. You've never run a test restore
2. Everything backs up to one location
3. Nobody gets alerted when a backup fails

We fix all three…
Coast2Coast MSP

Scheduled Queue

in
"3 signs your backups aren't actually working"
LinkedIn · Company page
Scheduled
Aug 1, 11:00 AM
f
Managed IT — client spotlight
Facebook · Business page
Scheduled
Aug 2, 1:00 PM
in
"Why MFA everywhere matters"
LinkedIn · Company page
Scheduled
Aug 4, 10:00 AM
f
Meet the team — summer edition
Facebook · Business page
Draft
Needs image
Rules
Email Sequences
Automations run in the background so leads never slip through the cracks. Flip any rule on or off.

Active Rules + New rule

New website lead → create contact + deal + start Intro sequence
Trigger: Free IT Assessment form submitted
Deal moved to Lost / Inactive → enroll in Keep-in-Touch
Trigger: deal stage = Lost / Inactive
No reply in 5 days → send follow-up nudge
Trigger: cold email sent, no reply after 5 days
Deal moved to Proposal → create "Send proposal" task
Trigger: deal stage = Proposal
in
New newsletter subscriber → send welcome email
Trigger: contact added to Newsletter list
Deal Won → request a Google review after 14 days
Trigger: deal stage = Won · great for local SEO

Cold Outreach Sequence Active

Auto-stops the moment a prospect replies.

1
Intro email
Day 0 · short value + soft CTA
⏱ wait 3 days
2
Bump
Day 3 · "did this reach you?"
⏱ wait 4 days
3
Case study
Day 7 · a relevant client win
⏱ wait 5 days
4
Breakup
Day 12 · "should I close your file?"

Intro / Welcome Sequence Active

For new website leads — 3 emails over the first week that introduce Coast2Coast, share a security checklist, and offer a free assessment call.

Keep-in-Touch Nurture Active

For Lost / Inactive deals — a low-frequency monthly touch so you stay top-of-mind for a future revisit.

0 selected
Emailable (has website) · 6
Tampa Brass & Aluminum Corp ✓ In workspace
Manufacturer · 14.8 mi · Open now · 📞 (813) 885-6064 · Site · Maps
8511 Florida Mining Blvd, Tampa, FL 33634
Comres Manufacturing
Manufacturer · 15.4 mi · 📞 (813) 249-0391 · Site · Maps
7211 Anderson Rd, Tampa, FL 33634
ComponexX Corp
Manufacturer · Wholesaler · 5.3 mi · Open now · 📞 (954) 572-8229 · Site · Maps
8875 Hidden River Pkwy Suite 300, Tampa, FL 33637
TSN Manufacturing
Manufacturer · 13 mi · 📞 (813) 740-1876 · Site · Maps
4011 E 21st Ave, Tampa, FL 33605
Patio Products Manufacturing Inc
Manufacturer · General Contractor · 10.2 mi · 📞 (813) 664-0158 · Site · Maps
9706 US-92, Tampa, FL 33610
Southern Manufacturing Technologies, Inc. ✓ In workspace
Manufacturer · 16.3 mi · Open now · 📞 (813) 888-8151 · Site · Maps
5910 Johns Rd, Tampa, FL 33634

Showing emailable businesses (has a website). "Enrich & add" finds the best contact name + email, creates the contact, and drops it into your pipeline. Data comes from a connected provider (Google Maps / an enrichment source).

📍 Manufacturers · Tampa, FL · 15 mi
Tampa University Brandon
Emailable Callable Parked
Embed this form on coast2coastmsp.com. Every submission creates a contact, opens a deal in New, tags the source as Website form, and starts your Intro sequence — automatically.
Get a Free IT Assessment

See where your business is exposed — no obligation.

Jane Doe
Acme Co.
jane@acme.com
(555) 123-4567
Backups & security…

On submit

Add to list
Website Leads
Create deal in stage
New
Tag source
Website form
Start sequence
Intro / Welcome

Embed code

<script src="https://crm.coast2coastmsp.ai /form/assessment.js"></script>

Recent submissions

Kyle Foster · Meridian Realty
"Worried about ransomware" · 2h ago
→ New
Dana Reyes · Coastal Realty
"Slow computers everywhere" · Yesterday
→ New

✉ Sending Domain — coast2coastmsp.com

SPF record
Authorizes your email service to send as your domain
● Verified
DKIM signing
Cryptographically signs each email
● Verified
DMARC policy
Protects against spoofing — recommended for cold sending
▲ Set to p=none (monitor)
Domain warm-up
Gradually ramps daily volume to build reputation
● Day 12 of 30

◆ Connected Social Accounts

in
LinkedIn — Coast2Coast MSP
Company page · posting enabled
▲ Token expires in 6 days
f
Facebook — Coast2Coast MSP
Business page · posting enabled
● Connected
Add another platform
Instagram, X/Twitter available

🛡 Compliance & Deliverability

One-click unsubscribe
Required by law — added to every send automatically
● On
Physical mailing address in footer
CAN-SPAM requirement
● On
Auto-suppress bounces & complaints
Keeps your reputation clean
● On

◍ Team

JR
Jason Radney
jradney@coast2coastmsp.com
Owner
Invite a teammate
Built to add 1–2 users later without a rebuild